Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Lawnlite website, platform, and related services (collectively, the "Service") provided by Medeiros IT Consulting ("Company", "we", "us"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree with these Terms, you may not access or use the Service.

2. Who Lawnlite is for

Lawnlite is designed for lawn care businesses and related field service operations. You represent that you are using the Service on behalf of a business or as a professional and that you have the authority to agree to these Terms.

3. User responsibilities

When you create an account or use the Service, you agree that:

• You are solely responsible for your account, including keeping your login credentials secure and controlling access by your team members.
• All information you provide to us (such as business details, contact information, and billing data) is accurate, complete, and kept up to date.
• You will only use the Service for lawful purposes and in accordance with applicable laws, regulations, and industry standards.
• You are responsible for how your employees, contractors, and other users under your account use the Service.

We reserve the right to suspend or terminate your account if we reasonably believe that you are using the Service in violation of these Terms or applicable law.

4. Accounts & access

You are responsible for maintaining the confidentiality of any login credentials associated with your account and for all activity that occurs under your account. You agree to notify us promptly if you become aware of any unauthorized use of your account or credentials.

We may suspend or terminate access to the Service if we reasonably believe there has been misuse, a security risk, or a breach of these Terms.

5. Subscriptions, pricing, and refunds

Lawnlite is offered as a subscription service. Unless otherwise agreed in writing, pricing is based on the number of vehicles associated with your account and is billed on a recurring, month-to-month basis.

Subscription fees are due in advance of each billing period. Online payments for the Service are processed by Lemon Squeezy ("Lemon Squeezy"), who acts as the merchant of record for your purchase. By subscribing, you authorize us and Lemon Squeezy (and their payment processors) to charge your designated payment method for all applicable fees, taxes, and charges. We do not store your full payment card details.

If a payment cannot be processed, we may suspend or limit access to the Service until the issue is resolved. Continued non-payment may result in termination of your access to the Service.

You may cancel your subscription at any time through the account or by contacting us. Unless otherwise stated, cancellations take effect at the end of the current billing period. Except as described under "Refunds" below or where required by law, fees already paid are non-refundable.

Refunds:
We offer a fourteen (14) day refund period on your first paid subscription term purchased through Lemon Squeezy. If you are not satisfied with the Service, you may request a refund within fourteen (14) days of the initial charge by contacting Lemon Squeezy using your order information, or by contacting us and we will help facilitate the request. Refunds are processed by Lemon Squeezy and, once approved, will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

After the fourteen (14) day refund period has passed, subscription fees, renewals, and upgrades are generally non-refundable, and your subscription will remain active until the end of the then-current billing period. We may, in our sole discretion or where required by Lemon Squeezy, your payment provider, or applicable law, grant refunds outside this window (for example, to correct billing errors or comply with consumer protection rules).

We may update our pricing from time to time. If we change pricing for an existing subscription, we will provide advance notice so that you can review and decide whether to continue using the Service. You are responsible for all applicable taxes, fees, and charges related to your use of the Service, excluding taxes based on our income. Nothing in this section limits any non-waivable statutory rights you may have under applicable law.

6. Acceptable use

You agree not to misuse the Service or help anyone else do so. This includes, without limitation:

• Reverse engineering or attempting to derive the source code of the Service.
• Interfering with or disrupting the integrity or performance of the Service.
• Using the Service to store or transmit malicious code or unsolicited messages.
• Using the Service in violation of applicable laws or regulations.

7. Data & privacy

You retain ownership of the data you submit to the Service, including information about your business, jobs, routes, and customers. By using the Service, you grant us a limited license to process, store, and use that data solely for the purpose of providing, maintaining, and improving the Service.

We may use third-party service providers (such as hosting, analytics, and payment processors) to support the Service. These providers may access your data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

We may disclose your data if required to do so by law or in the good-faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with the Service, or (iv) protect the personal safety of users of the Service or the public.

We retain your data for as long as necessary to provide the Service and to meet our legal, accounting, or reporting obligations. If we publish a separate Privacy Policy, that document will form part of these Terms and provide more detail on our data practices.

8. Service availability & changes

We strive to keep the Service available and running smoothly, but availability may be interrupted or limited from time to time due to maintenance, upgrades, or events beyond our control. We do not guarantee that the Service will be uninterrupted or error-free.

We may modify, suspend, or discontinue all or part of the Service at any time, with or without notice. Where changes are material and reasonably likely to impact your use of the Service, we will make reasonable efforts to provide advance notice.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any routing, scheduling, or operational suggestions will be perfect for your specific use case. You are responsible for decisions made based on information provided by the Service.

10. Limitation of liability

To the fullest extent permitted by law, in no event will Medeiros IT Consulting or its owners, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us for the Service during the three (3) months prior to the event giving rise to the claim.

11. Indemnification

Except where prohibited by law, you agree to indemnify and hold harmless Medeiros IT Consulting and its owners, employees, and partners from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination & data retention

We may suspend or terminate your access to the Service at any time if we reasonably believe that you have violated these Terms, failed to pay fees when due, or created a risk of harm or legal exposure for us or other users.

You may stop using the Service at any time and, where available, terminate your account through the application or by contacting us. Upon termination, your right to access the Service will cease.

We may retain certain information after termination as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Subject to these obligations, you may request deletion of certain data by contacting us.

13. Governing law

These Terms and any dispute arising out of or relating to them or the Service will be governed by the laws of the province of Ontario, Canada, without regard to its conflict of law principles. The courts located in Ontario will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to the personal jurisdiction of such courts.

14. Intellectual property & license

The Service, including all software, content, features, and trademarks associated with Lawnlite, is owned by Medeiros IT Consulting or its licensors and is protected by intellectual property and other laws.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service solely for your internal business purposes. No other rights are granted, and you may not copy, modify, distribute, sell, or create derivative works of the Service except as expressly permitted by these Terms or applicable law.

Nothing in these Terms grants you any rights to the Lawnlite name or logo or any other trademarks, service marks, or trade dress of Medeiros IT Consulting.

15. Customer content & feedback

You are responsible for all content and data that you or your users submit, upload, or store in the Service, including information about your customers, properties, schedules, and photos. You represent that you have all necessary rights and permissions to submit such content and that your use of the content in connection with the Service does not violate any law or infringe the rights of any third party.

From time to time, you may provide us with feedback, suggestions, or ideas about the Service. You agree that we may use such feedback without restriction or obligation to you, including to improve and develop the Service.

16. Third-party services & integrations

The Service may integrate with or rely on third-party services, such as mapping providers, accounting platforms, or communication tools. Your use of any third-party service is subject to that provider's terms and privacy policy, and we are not responsible for the behavior, features, or content of those services.

You are responsible for maintaining any required accounts or subscriptions with third-party services and for ensuring that your use of those services in connection with Lawnlite complies with applicable terms and laws.

17. Additional legal terms

Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision of these Terms will not be deemed a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.

Force majeure. We will not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, Internet or hosting failures, or government actions.

Relationship of the parties. Nothing in these Terms will be construed as creating a partnership, joint venture, agency, or employment relationship between you and us. Each party is an independent contractor and not authorized to make any commitments on behalf of the other.

Export and sanctions compliance. You agree to comply with all applicable export control and economic sanctions laws and regulations in your use of the Service and will not use the Service in violation of such laws.

18. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by updating the "Last updated" date above and, where appropriate, by additional means such as email or in-app notification. Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Terms.

19. Contact

If you have any questions about these Terms or the Service, you can reach us at hello@lawnlite.app .