Privacy Policy

1. Introduction

This Privacy Policy describes how Medeiros IT Consulting ("Company", "we", "us") collects, uses, and discloses information about you when you use the Lawnlite website, application, and related services (collectively, the "Service").

We use your personal data to operate and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Service.

2. Interpretation and definitions

Words with initial capital letters have the meanings defined below. The following definitions apply whether they appear in singular or plural.

• Account means a unique account created for you to access our Service or parts of our Service.
• Company refers to Medeiros IT Consulting, which provides the Lawnlite Service.
• Cookies are small files placed on your device by a website, often containing information about your browsing activity.
• Device means any device that can access the Service, such as a computer, tablet, or smartphone.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Lawnlite website, application, and related services.
• Service Provider means any natural or legal person who processes data on behalf of the Company, such as hosting providers, analytics providers, and payment processors.
• Usage Data refers to data collected automatically when using the Service, such as usage metrics and technical diagnostics.
• You means the individual using the Service, or the business or other legal entity on whose behalf the Service is used.

For most data described in this Privacy Policy, Medeiros IT Consulting acts as a "data controller" (deciding how and why the data is processed). When you use Lawnlite to store information about your own customers, we generally act as a "data processor" on your behalf.

3. Information we collect

3.1 Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:

• Email address
• First and last name
• Business name and contact details
• Phone number
• Service address or service area
• Usage Data (as described below)

3.2 Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collect information such as the type of mobile device you use, your mobile device unique ID, your mobile operating system, and the type of mobile Internet browser you use.

3.3 Cookies and tracking technologies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies may include cookies, web beacons, tags, and scripts to collect and track information and to improve and analyze our Service, including through the use of analytics services.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, some parts of the Service may not function properly.

4. How we use your information

We may use Personal Data and Usage Data for the following purposes:

• To provide, operate, and maintain the Service.
• To manage your Account and provide you with access to Service features.
• To process subscriptions, invoices, and payments.
• To communicate with you about the Service, including updates, security alerts, and administrative messages.
• To respond to your comments, questions, and support requests.
• To analyze how the Service is used and to improve its performance, features, and user experience.
• To detect, prevent, and address technical issues, fraud, or misuse of the Service.
• To comply with legal obligations and enforce our agreements and policies.

Where required by law (for example, for users in the European Economic Area or United Kingdom), we rely on legal bases such as the performance of a contract (to provide the Service to you), our legitimate interests (for security, improvement, and analytics), your consent (for certain communications or optional features), and compliance with legal obligations.

5. Sharing your information

We may share your information in the following situations:

• With Service Providers: We may share information with third-party vendors who provide services such as hosting, analytics, payment processing, email delivery, and customer support.
• For business transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
• To comply with law: We may disclose information where required by law, regulation, or legal process, or to respond to valid requests by public authorities.
• To protect rights and safety: We may disclose information where we believe it is necessary to protect the rights, property, or safety of the Company, our users, or others.
• With your consent: We may share information for any other purpose disclosed to you at the time of collection, with your consent.

6. Data retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing the Service, complying with legal obligations, resolving disputes, and enforcing our agreements and policies.

Usage Data is generally retained for a shorter period of time, except when it is used to enhance security or improve the functionality of the Service, or we are legally obligated to retain it for longer periods.

7. International transfers

Your information may be processed and stored in countries other than your own, where data protection laws may differ. By using the Service, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law when it is transferred and processed.

8. Your rights and choices

Depending on your location and applicable law, you may have certain rights regarding your Personal Data, including the right to:

• Access and obtain a copy of your Personal Data.
• Request correction or update of inaccurate or incomplete information.
• Request deletion of certain Personal Data, subject to legal obligations.
• Object to or restrict certain processing of your Personal Data.

To exercise these rights, you can contact us using the details in the "Contact us" section below. We may need to verify your identity before responding to your request.

If you are located in the European Economic Area or United Kingdom, you also have the right to lodge a complaint with your local data protection authority if you believe that our processing of your Personal Data infringes applicable law.

9. Security of your information

We use reasonable technical and organizational measures to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

10. Children's privacy

The Service is not directed to individuals under the age of 13, and we do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under 13 without verifiable parental consent, we will take steps to delete that information.

11. Third-party links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third parties. We encourage you to review the privacy policies of each site you visit.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice (such as by email or in-app notification). Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.

13. Contact us

If you have any questions about this Privacy Policy or our data practices, you can contact us at hello@lawnlite.app .